Reward Link Service Outage

Incident Report for Tango Card

Resolved

This incident has been resolved.

Posted Nov 03, 2026 - 09:55 PST

Monitoring

The Reward Link Service went into an outage state at 16:55 UTC, causing both orders and recipient redemptions to fail. Both orders and redemptions are now succeeding, and we are continuing to monitor to ensure system health.

Posted Nov 03, 2026 - 09:20 PST

This incident affected: Reward Link - Production.